
FAQ
1
How do I pay for my order?
Kettle Crest Farm accepts payment through email money transfer, cheque or cash. Orders are not cut and wrapped until payment is received. A deposit of $150.00 will reserve your custom box lamb and will be applied to the final purchase price. Credit or debit card payment plan is not available.
2
Do you deliver the final order?
Kettle Crest Farm can deliver your box lamb locally to Mt Brydges, London, St Thomas on the day that it is ready at the abattoir. A nominal fee may apply. Farm-gate curbside is available on an appointment within 48 hours of processing. The date your lamb is cut, wrapped, and boxed is set and cannot be changed. If you are not available, we encourage you to make other arrangements for someone to pick up your order. Any order not picked up within 48 hours will be accessed an added charge of $5.00 per day unless agreeable arrangements are made in advance.
3
How much freezer space will I need?
A whole lamb cut and wrapped will use approximately 1.5 cu ft of freezer space depending on the package shape, amount of trimming etc.
4
Why do we sell using the Hanging weight of the lamb?
Hanging Carcass (Hook) weight - this weight is done at the butcher shop on legal approved scales and is approximately 50% of live weight. We price our lamb to you based on this weight, we get an accurate weight from the abattoir and the butcher charges cut and wrap based on this weight. Individual lamb cut sales increases the cost of the services vs our boxed price program.
5
Do Lamb prices change?
Kettle Crest Lamb is priced based on live market and will fluctuate based on these conditions occasionally, however, we will not change the price of lamb on your order.
6
Is there HST charged on the lamb order?
HST applies to the processing fees at the abattoir only and will be charged at time of final settlement.
7
Why do we dry-age the lamb order?
Dry aged lamb is an unbelievably soft lamb meat has a unique aroma and flavor.
Dry aging has the additional benefit of natural enzymes acting on the meat during the aging process.